Check out our event policies
Welcome to our policies page. All policies are set forth to ensure the safety and protection of all vendors, event guests and Shop Small Bizz staff.
Event Postponement/Cancellation Policy
Shop Small Bizz may postpone an event due to extreme weather conditions. In the event of postponement, all participating vendors will receive a credit in the form of a voucher to be used towards any future events at the same location of equal or lesser value. Postponement date will be discussed with venue and vendors before finalizing any changes.
Vendor Attendance
Vendors must stay for the entire duration of the event; partial day participation is not allowed. Vendors who pack up and leave before the designated "clean up" time will be subject to permanent banning of all future events. If vendor is banned due to an early leave, a refund for all future events already paid for will NOT be provided.
Vendor Cancellations
Vendors are aware that there is a vendor fee to be paid. Once paid, the fee is NON-REFUNDABLE and NON-TRANSFERABLE (between vendors and/or to other events). A waitlist will be maintained for no shows, last minute cancellations etc.
Refunds
Once event fee is paid, the fee is NON-REFUNDABLE and NON-TRANSFERABLE (between vendors and/or to other events).
Rights To Termination
Shop Small Bizz reserves the right to terminate your booking/purchase without notice if items to be sold do not abide by leased location guidelines. In the event your booking is terminated prior to event commencement, a full refund will be provided in the same form of payment used when completing your purchase. Please note, if items being sold are deemed to go against the leased location guidelines once the event has commenced (guidelines listed in event details page), the vendor will be asked to remove the items or leave the event. If vendor is asked to leave the event, vendor will NOT be issued a refund.
We thank you for visiting our policies page. For further questions, feel free to contact us.